Menu Buydig Home Shipping Policy Return Policy About Buydig Add to Favorite Sellers Photo & Video Television Audio GPS Computers Printers Luggage Home & Garden Samsung UN65TU7000 65" 4K Ultra HD Smart LED TV (2020) with Deco Gear Soundbar B Catalog #: E2SAMUN65TU7000 MFG Part #: E2SAMUN65TU7000 Condition: Brand new, USA Warranty Included with your bundle PRODUCT INFORMATION 4K makes a real world of differenceThe TU7000 Crystal UHD TV unlocks hidden detail at four times the quality of Full HD. Plus Universal Guide helps you find exactly what you want to watch, quickly and easilyBundle includes Deco Gear 31" Home Theater Soundbar, Wall Mount Kit, 6-Outlet Surge Protector and (2) 6FT HDMI Cables Powerful picture qualityThe ultra-fast processor transforms everything you watch into stunning 4K. See the picture, not the TVThe sleek, elegant, and minimalistic design draws you into the screen from any angle. Experience the beauty of 4K UHD ResolutionSee what you’ve been missing on the crisp, clear picture that’s 4X the resolution of Full HD. See stunning detailHigh Dynamic Range lets you enjoy a wide spectrum of colors and visual details, even in dark scenes. See more vivid colorsExperience crystal clear colors that are fine-tuned to deliver a naturally crisp and vivid picture. Knows when you're ready to playAuto Game Mode (ALLM)Get into the game faster with Auto Game Mode which automatically optimizes the screen and minimizes input lag, giving you more control. Enjoy a smooth gaming experience without motion blur and judder. Clean up the clutterKeep all your TV cables tidy by hiding them in the stand so you can fully enjoy your TV content without the clutter. OneRemote for total control The sleek and slim OneRemote automatically detects and controls all compatible connected devices and content. OneRemote for total controlRemote color and design may vary by model. Spend time watching, not searchingUniversal Guide provides a list of curated content from broadcast and streaming channels, personalized just for you. Easily find your favorite content, all in one place. Fits with your home ecosystemMake life more connected. Samsung TV works seamlessly with Amazon Alexa, Google Assistant and AirPlay 2. Works with Amazon AlexaSamsung TVs work with Alexa, making it easy to integrate with your Alexa-enabled devices. Ask Alexa to turn on your TV, change channels, control volume, and more. Works with Google AssistantSamsung TVs work with Google Assistant to get more done hands-free. Change channels, adjust the volume, control playback and more with just your voice. Works with AirPlay With AirPlay 2, you can stream or share content from Apple devices to the big screen. Effortlessly play videos, music, photos and more from your iPhone, iPad and Mac on your Samsung TV. Specifications:Product TypeType: Crystal UHDSeriesSeries: UHD 7 SeriesDesignDesign: New Bezel-lessBezel Width: SlimColor: Titan GrayStand Type (Color): Quad Pod (Titan Gray)4K Ultra HD Connected: YesStyle: Flat PanelTV Type: Crystal UHDVideoScreen Size: 64.5" Measured DiagonallyResolution: 3840 x 2160Motion Rate: 120Color: PurColorHDR (High-Dynamic Range): HDRPicture Engine: Crystal Processor 4KAudioDolby: YesSound Output (RMS): 20WWoofer: YesSpeaker Type: 2.0CHMultiroom Link: YesBluetooth Headset Support: YesWireless ConnectivityWi-Fi Connectivity: Yes (802.11ac)Wi-Fi Direct: YesBluetooth: Yes (ver.4.2)FeaturesSmart Hub: Yes (incl. Universal Guide and TV Plus)Processor: Crystal Processor 4KApps Platform: Smart TV Powered by TIZEN™ with Bixby Voice, Apps and Full Web BrowserBixby: YesWorks with Google Assistant: YesWorks with Alexa: YesDigital Clean View: YesAuto Channel Search: YesAuto Motion Plus: YesConnectShare™: YesEmbedded POP: YesOSD Language: English, Spanish, FrenchInstaPort S (HDMI Quick Switch): YesAnynet+™ (HDMI-CEC): YesClosed Captioning: YesElectronic Program Guide (Channel Guide): YesV-Chip: YesGame Mode: Yes (Game Enhancer)USB HID Support: YesEco Sensor: YesAuto Power Off: YesTV to Mobile - Mirroring: YesMobile to TV - Mirroring, DLNA: YesInputs & OutputsHDMI: 2USB: 1 (ver.2.0)Ethernet (LAN): YesRF In (Terrestrial/Cable Input): 1/1(Common Use for Terrestrial)/0RF In (Satellite Input): 1/1(Common Use for Terrestrial)/0Digital Audio Out (Optical): 1Audio Return Channel Support (via HDMI port): YesPowerPower Supply (V): AC110-120V 50/60HzTypical Power Consumption: 73WMaximum Power Consumption: 190WStandby Power Consumption: 0.5WSystemDigital Broadcasting: ATSC/ClearQAMAnalog Tuner: YesInstallation FeaturesMini Wall Mount Compatibility: YesVesa Wall Mount Compatibility: YesAccessoryRemote: Standard Remote (TM1240A)Remote Control Battery: YesPower Cable: YesUser Manual: YesE-Manual: YesApproximate Dimensions:Without Stand (WxHxD): 57.1" x 32.7" x 2.4"With Stand (WxHxD): 57.1" x 35.6" x 11.2"Stand Size WxHxD): 1.8" x 7.8" x 11.2"Distance Between Leg Stand: 44.6"Approximate Weight:Without Stand: 45.4 lbsWith Stand: 46.1 lbsShipping: 63.1 lbsDeco Gear Home Theater Surround Sound 31" Soundbar Introducing the Deco Gear 31” Surround Sound Home Theater Soundbar, the all-in-one home theater system for entry level buyers and seasoned enthusiasts alike!Product Highlights 31" Smart Home Theater Surround Sound Soundbar with 60 W 2.1 Channel Audio Enjoy Cinema Quality Audio with 4x Full Range Speakers and 2x Bass Producing Passive Radiators Connect Wirelessly Using Bluetooth 4.2 and NFC Traditional Wired Connections Include Optical, Coaxial, and RCA AUX Input Constructed With a Tempered Glass Cover and a Premium Wood Encasing LED Indicator with Intuitive Operating Touch Buttons Simple Remote Control Operation Modern and Minimalist High Tech Design This 31-inch soundbar packs a wide array of features into its sleek and modern design. Chief among them, cinema quality audio emits from four Full Range Speakers, filling your living room, den, or media room with tantalizing, crisp audio from your favorite movies, TV shows, and streamed content. Two Bass Producing Passive Radiators found underneath the unit fill your viewing space with deep and thundering tones that bring the action to life – all without the need for pricey and space-hogging surround sound set ups. Additionally, this unit features wireless connection thanks to pre-installed Bluetooth 4.2 and NFC capabilities. These features quickly turn your soundbar into a true multimedia and audio streaming device as you fill your home with your favorite tunes at high-quality sound. For the audio purest, we’ve included traditional wired connections that include Optical, Coaxial, and RCA AUX inputs. Don’t stress upgrading your current system – Deco Gear has you covered. Each soundbar is constructed with a premium wood case and is topped with a beautiful tempered glass cover. This soundbar won’t have any trouble matching your décor, contemporary or otherwise. An LED Indicator with Intuitive Operating Touch Buttons complete the all-around package of this home theater device and each one comes with an easy-to-use remote control.Deco Mount Flat Slim Wall Mount Ultimate Bundle for 45 to 90 inch TV's Model #: DMT4590KT Mounts securely to wall& TV - Flush design only 1.25 inches from wallEasy installation - you can do it yourself!Fits 45 - 90 inch TV screen sizes (diameter)Securely holds TV's up to 120 lbs (54kg)Built-in bubble level to ease levelingMaximum VESA 600 x 400Easily Tilts up or down as needed INCLUDED BONUS:Two 6 foot universal HDMI cablesTV Screen cleaning sprayMicrofiber cleaning clothTwo cable management fabric stripsInstallation guide KEY FEATURES:Fits 45" to 90" TV with maximum VESA 600 x 400Low profile 'Designed to impress' TV wall mountDurable 'Built to last' construction supports up to 120 lbs; Fits up to 16" studsFlush-design is only 1.25" from wallTilts 12 degreesBuilt-in bubble levelManual included; assembly required1-year limited warranty What's in the box:Flat & Tilt TV Wall Mount Model: DMF4590KTBrackets2 (two) 6 foot HDMI cables1 oz. TV cleaning spray bottle10 x 10 inch microfiber cleaning clothtwo cable management fabric stripsInstruction Manual About Deco Mount: Deco Mount products are designed by experienced professionals looking to bring you quality products at affordable prices. Our products are made of the best material and are built to last. Our team of designers want to impress all with our products. Deco Mount 'Built strong, designed to impress'. All rights reserved 2015. Stanley SurgePro 6 NT 750 Joule 6-Outlet Surge Adapter The Stanley Surge Pro features 6 outlets and 750 joules of surge protection It also has a built in night light with automatic light sensor. Product FeaturesConvert duplex wall outlet into 6 grounded outlets750 joule protection - perfect for home or officeBuilt in darkness sensing night lightWhite in color Specifications:Dimensions: 4 x 4 x 1.5 inchesWeight: 4.8 ouncesStyle: 6-outlet adapterFinish: MatteMaterial: PlasticColor: WhitePower Source: CordedDeco Gear 6FT Universal 4K HDMI 2.0 Cable with 28AWG Pure Copper ConductorsProduct Highlights6FT A-Male to A-Male HDMI 2.0 Cable: This High Definition Multimedia Cable (HDMI) supports 4K Ultra HD video, HDR, 3D, 2160p, HD 1080p, Ethernet and Audio Return Channel (ARC)Connect to all your favorite devices like DVD and Blu-ray players, Roku TV, Fire TV, Apple TV, Xbox 360, Xbox One, PS3, PS4, Nintendo Switch, Wii, Wii U, computers and other HDMI-compatible devices to your PC monitors, TVs, A/V receivers and more!Supports bandwidth up to 18Gbps and meets all of the latest HDMI standards (4K HDR video 60Hz, 2160p, 1080p, 48 bit/px color depth).This 6FT (1.8m) triple-shielded HDMI cable with 28AWG pure copper conductors and gold-plated connectors offers a high-quality stable connection to minimize interference and give you the ultimate digital experience.Show movies on your big-screen 4K HD TV, enjoy a multi-monitor setup for your gaming rig, or give a presentation on a projector. Connect to all your HDMI-compatible devicesExperience clear, crisp, and high-speed connection with the Deco Gear Universal 4K 6FT HDMI 2.0 Cable. Connect to all your home entertainment devices including televisions, computers, gaming consoles, projectors, and monitors. 4K UHD CompatibleThis High Definition Multimedia Interface (HDMI) is a dynamic cable that allows for 4k HD video and professional sound quality. Enjoy an immersive digital experience when connecting to your DVD/Blu-ray player, computer, Xbox 360, Xbox One, Playstation, Playstation 3, Nintendo Switch, Wii, Wii U, and other HDMI-compatible devices to your Ultra 4K TV (UHD TV), HDTV, monitor or projector. Unmatched QualityEngineered to provide a strong, stable connection with outstanding feedback quality; this cable is equipped with 28AWG pure copper conductors, triple-shielded cable and gold-plated connectors to combat interference and provide maximum performance. Supports bandwidth up to 18Gbps. SPECIFICATIONS More Product Information for the Samsung UN65TU7000 65" 4K Ultra HD Smart LED TV (2020 Model) 4K makes a real world of difference TU7000 Crystal UHD The TU7000 Crystal UHD TV unlocks hidden detail at four times the quality of Full HD. Plus Universal Guide helps you find exactly what you want to watch, quickly and easily. Powerful picture qualityCrystal Processor 4K The ultra-fast processor transforms everything you watch into stunning 4K. See the picture, not the TV Boundless Design The sleek, elegant, and minimalistic design draws you into the screen from any angle. Experience the beauty of 4K UHD Resolution 4K UHD Resolution See what you've been missing on the crisp, clear picture that's 4Xthe resolution of Full HD. See stunning detail HDR High Dynamic Range lets you enjoy a wide spectrum of colors and visual details,even in dark scenes. See more vivid colors Crystal Display Experience crystal clear colors that are fine-tuned to delivera naturally crisp and vivid picture. Knows when you're ready to playAuto Game Mode (ALLM) Get into the game faster with Auto Game Mode which automatically optimizes the screen and minimizes input lag, giving you more control. Enjoy a smooth gaming experience without motion blur and judder. Clean up the clutterClean Cable Solution® Keep all your TV cables tidy by hiding them in the stand so you can fully enjoy your TV content without the clutter. OneRemote for total control OneRemote The sleek and slim OneRemote automatically detects and controls all compatible connected devices and content. Remote color and design may vary by model. Spend time watching, not searching with Universal Guide Universal Guide provides a list of curated content from broadcast and streaming channels, personalized just for you. Easily find your favorite content, all in one place. Fits with your home ecosystem Works with: Make life more connected. Samsung TV works seamlessly with Amazon Alexa, Google Assistant and AirPlay 2. Works with Amazon AlexaAmazon Alexa Samsung TVs work with Alexa, making it easy to integrate with your Alexa-enabled devices. Ask Alexa to turn on your TV, change channels, control volume, and more. Works with Google AssistantGoogle Assistant Samsung TVs work with Google Assistant to get more done hands-free. Change channels, adjust the volume, control playback and more with just your voice. Works with AirPlay 2Apple AirPlay 2 With AirPlay 2, you can stream or share content from Apple devices to the big screen. Effortlessly play videos, music, photos and more from your iPhone, iPad and Mac on your Samsung TV. Specifications General Information Manufacturer Samsung Manufacturer Part Number UN65TU7000FXZA Brand Name Samsung Product Series TU7000 Product Model UN65TU7000F Product Name 65" Class TU7000 Crystal UHD 4K Smart TV (2020) Product Type Smart LED-LCD TV Technical Information Screen Size Class 65" Viewable Screen Size 64.5" Backlight Technology LED Aspect Ratio 16:9 Operating System Tizen Features Progressive Scan Features High Dynamic Range (HDR) Features Game Mode Features Clean Cable Solution Features Google Play Features Gallery Mode Features PurColor Features Web Browser Features Smart Hub Features Digital Clean View Features Screen Mirroring Features RF Antenna Input Features Audio Return Channel (ARC) PC Streaming Yes Internet Access Yes Streaming Service Netflix Streaming Service Amazon Prime Streaming Service Hulu Streaming Service Disney+ Streaming Service Google Play Movies & TV Streaming Service VUDU Streaming Service YouTube Streaming Service ESPN Streaming Service AirPlay Streaming Service Airplay 2 Service Type TV Plus Virtual Assistant Supported Alexa Virtual Assistant Supported Google Assistant Video Digital Tuner ATSC Digital Tuner ClearQAM Video Signal Standard 4K UHDTV Motion Interpolation Technology Motion Rate 120 Scan Format 2160p Audio RMS Output Power 20 W Sound System Dolby Audio Network & Communication Ethernet Yes Wireless LAN Yes Interfaces/Ports HDMI Yes Total Number of HDMI Ports 2 USB Yes Power Description Input Voltage 120 V AC Energy & Performance Operating Power Consumption 190 W Energy Consumption per Year 144 kWh Standby Power Consumption 500 mW Maximum Resolution 3840 x 2160 Physical Characteristics Color Titan Gray Color Black VESA Mount Compatible Yes Height 32.7" Width 57.1" Depth 2.4" Height with Stand 35.60" Width with Stand 57.10" Depth with Stand 11.20" Weight (Approximate) 45.40 lb Weight with Stand (Approximate) 46.10 lb Miscellaneous Package Contents 65" Class TU7000 Crystal UHD 4K Smart TV (2020) Remote Control Remote Control Battery Power Cable User Manual E-Manual DLNA Certified Yes Recycled No Post-consumer-waste% 0% Assembly Required No Country of Origin Mexico Warranty Limited Warranty 12 Month Included In Your Bundle Samsung UN65TU7000 65" 4K Ultra HD Sma... Samsung UN65TU7000 65" 4K Ultra HD Smart LED TV (2020 Model) UHD 4K TVFlat Panel360 DesignOne RemoteBuilt-in Wi-FiENERGY STAR Certified (Quantity included 1) MFG Part#: UN65TU7000FXZA Deco Home 60W 2.0 Channel Soundbar with ... Deco Home 60W 2.0 Channel Soundbar with Built-in Dual Subwoofers and Four 2.5" Drivers Two 30W built-in woofers provide a bass upgrade from your TVFour 2.5" drivers complete the audio output for a pleasant experiencePlace on a shelf or wall mount with included accessoriesContemporary design with a sleek woodgrain finish (Quantity included 1) MFG Part#: SB200WOD Emerald Large Fixed Wall Mount for 37x... Emerald Large Fixed Wall Mount for 37x 90 TVs Large Fixed Wall Mount for 37x 90 TVs (Quantity included 1) MFG Part#: SM-513-376 General Brand 4pcs M8 spare screws for PREPA... General Brand 4pcs M8 spare screws for PREPACKMOUNT3770 4pcs M8 spare screws for PREPACKMOUNT3770 (Quantity included 1) MFG Part#: sparescrews Stanley SurgePro 6 NT 750 Joule 6-Outl... Stanley SurgePro 6 NT 750 Joule 6-Outlet Surge Adapter with Night Light - 33208 Convert Duplex Wall Outlet into 6 Grounded Outlets 750 Joule Protection - Perfect For Home or Office Built-In Darkness Sensing Night Light White in ColorCompliant with new UL safety standard UL498-A (Quantity included 1) MFG Part#: 33208 Beach Camera Universal Screen Cleaner Beach Camera Universal Screen Cleaner Universal Screen Cleaner (Quantity included 1) MFG Part#: 5177 General Brand 6ft High Speed HDMI Cable - B... General Brand 6ft High Speed HDMI Cable - Black A High Speed HDMI Cable is the best way to ensure that you have the ability to pass ALL signals authorized in the latest HDMI feature specification. (Quantity included 2) MFG Part#: VIV-6-HDMI-BOX Terms & Conditions Shipping & Handling Policy Please note that - depending on your geographic location - not all methods are available. Make sure to select the appropriate method referring to the table below which indicates the cheapest available shipping method for your location. Your address Cheapest shipping method Continental US Physical Addresses Standard Flat Rate Shipping Service Note: Usually ships free* via Fedex thus this option is not available to PO Box addresses Continental US PO Box Expedited Flat Rate Shipping Service Note: Will ship out via USPS Parcel Post APO / FPO Military Addresses Overnight Flat Rate Shipping Service Note: Will ship out via USPS Parcel Post, shipping time is not guaranteed Alaska, Hawaii, Puerto Rico Overnight Flat Rate Shipping Service Note: Usually ships via Fedex Express, shipping time is not guaranteed *NOTE: Free shipping is only available to any physical address (not a PO Box) that is located in the lower 48 states. Shipping charges will apply if your address does not meet this criteria. Failure to select the appropriate method will result in order processing delays as we await the payment of the additional shipping charge due. Our billing department will attempt to contact you to process the payment and ship your order. If payment is not made within 5 days after your order was placed, we will cancel and refund the transaction. * Sellers are not responsible for service transit time. This information is provided by the carrier and excludes weekends and holidays. Note that transit times may vary, particularly during peak periods. International customers - Please note that we are not the party collecting the shipping & handling nor the import charges (duties and taxes) FAQ How Long Does It Generally Take To Process An Order?How long does it generally take to process an order? It takes one to two business days for us to process an order (prior to shipping it). Once the order has shipped, your estimated time of arrival will be determined by your selected shipping method and your local FedEx guidelines for delivery.What Should I Do If An Item Is Missing From My Order?First, verify that you've received a box for each tracking number associated with your order. If all boxes have been delivered but you're still missing an item, check the packing material for small items. Do All Of The Products You Sell Carry A Warranty?All merchandise is brand new, factory fresh and includes manufacturer's USA warranty unless clearly stated to the contrary. For example our open-box merchandise which we sell at closeout prices.Can The Signature On My Package Be Waived?We apologize, but for security purposes, we cannot waive the signature on a package. You can make arrangements to pick up a package from the shipping terminal. Payment, Returns & Checkout Information Return Policy You may return merchandise purchased from Buydig for a refund or a replacement, provided that the procedures and requirements referred to in our return policy are followed. All product returns require a return authorization number (RA). A RA number must be issued within 30 calendar days after the date of purchase; it will be valid for 14 calendar days after it is issued. Removal or alteration of a product's upc number, serial number or upc/serial number sticker will automatically void your Buydig Return Policy. Products that are returned to Buydig with a missing, damaged or altered serial number will be refused RMA service and returned to you. Refunds Refunds are applied to the payment method used at the time of purchase 5-10 days after receipt of the returned merchandise. We will only refund the value of the merchandise returned, not the shipping charge. Exchanges If you purchased a product from Buydig that you wish to exchange for an alternative, you can return the item for a refund and simply place a new order for the item you desire. We do not apply a refund credit to your new purchase Defective Item An item that was discovered to be defective upon receipt can be replaced with the same model only. You may also return a defective item for a refund. Damaged Items All Packages are inspected for damage before they ship from our warehouse. If your package has been damaged in transit, please contact us immediately. We must be informed of all shipping related claims within 1 business day after the date of receipt. We do not issue refunds for returns of damaged merchandise. An item that was discovered damaged upon receipt will be replaced with the same model only. International Customers Please be advised that our products are intended for a US market. If it is to be used outside of the US, please check in advance that it will work. Returns on international orders require the customer pay the return shipping. Return Shipping Return shipping cost (the cost to send an item back to our store) is like or comparable to your cost of driving to any store for returning an item, which is not reimbursable. Therefore, we do not reimburse any return shipping cost. If an item you received is defective, we will certainly replace the item with a new one, however we do not cover or reimburse the shipping cost for returning defective merchandise back to our store. We will ship the replacement product to you at our cost, and use every good measure to ensure that the replacement order is processed quickly. Replacement We will send a product replacement after the authorized return has completed our receiving/inspection process. The replacement will ship within four business days following our receipt of your return. Please allow additional processing time after Holidays. Although it is our goal to ship a replacement as quickly as possible, we do not send replacements before we receive and inspect the returned merchandise. To receive a replacement more quickly, you may place a new order for the same item (shipping not included), and we will issue a refund for the full value of the returned product (including shipping), upon completion of our return process. Returning Items If you do not have the return form, we will provide it together with your RA number. Please fill in the requested information on our product return form, and carefully follow the instructions for return. All returned merchandise must be in original condition, and must include the original factory box (UPC bar codes and serial numbers must be intact) and factory packaging (e.g. foam, plastic, wrappings, etc.), peripherals (e.g. battery, charger, cords, straps, etc.), included warranty cards (without markings), and all instruction booklets and paperwork. The RA number or any other inscriptions must not be written or printed on the product box or packaging. We will not process the return if any of these conditions are not followed. Retuned merchandise that is lost or damaged during transit is solely the shipper's responsibility. It is important save the tracking information and to properly insure all merchandise being returned to Buydig. Television Returns Buyers Remorse for TVs in Brand New condition:If you are not 100% satisfied with your TV purchase, you may return it within 30 days from delivery for a full refund, less return shipping fees. Please note that a 15% restocking fee may apply. All returned TVs must be in their original box and include all packing material, manuals, and accessories. Damages: Were here to help! For Common Deliveries (FedEx, UPS):Please inspect the TV and report any damages (e.g. cracked screen, scratches, dents, etc.) within 2 days by contacting us at 1.800.617.4686 For Special Handling/Freight deliveries: Please open and inspect the TV prior to signing for it. If the TV is cracked or damaged, please refuse delivery and contact us immediately at 1.800.617.4686.Please note damage claims will be denied for the following:TVs with over 60 minutes of recorded usage TVs that have been moved from the original delivery address All damage claims must be made within two (2) days of delivery. We will issue a refund and cover all shipping costs.Manufacturer Defects:Your TV is fully covered under your in-home one year Manufacturer?s Warranty service. If any further assistance is needed, please contact us. Open-Box units are covered under our in-house 90 day warranty. International Returns The customer is responsible for paying for return shipping should they decide to return the product. Return Exception Every item we sell is BRAND NEW and under manufacturer's warranty, unless clearly stated otherwise. Although we have a very flexible return policy on most of the items we sell, due to manufacturer restrictions, there are certain items on which we cannot accept returns. The manufacturer will generally repair or replace the item so long as it is under warranty. Restricted products include: A/V FurnitureApple iPodsConsumables, including but not limited to, recordable media, film, tapes, batteries, paper, and inkDrones - All defects can be handled under the manufacturer's warranty. For DJI brand drones, call DJI at 818-235-0789 and obtain a case number for the defect prior to requesting an RMA. Please note only Dead on Arrival units out of the box will be returnable to us (with a valid case number). DJI will NOT authorize any returns to us if there are any signs of use like dirt, grass stains, nicks or any signs of use. For these situations, the Return Authorization would need to be handled directly between the customer & DJIMattressesMobile PhonesOpened SoftwarePersonal Body MassagersOpened packages of Apparel, Bedding or LinensUsed CookwearBBQ GrillsShaversSpecial order items Warranty Please contact buydig for any questions surrounding the manufacturer warranty Resellers & Bulk Orders Policy Buydig does not ship to resellers and reserves the right to limit quantities and orders to all customers. Copyright 2020 BuyDig. All Rights Reserved